Research Analyst II
Req #: 0000192095
Category: Information Systems and IT
Status: Full-Time
Shift: Day
Facility: RWJBarnabas Health Corporate Services
Department: IT&S Population Health
Location:
System Business Office,
2 Crescent Place, Oceanport, NJ 07757
Job Overview:
Research Analyst II is responsible for supporting the design, build, and support of the designated application. Key duties include configuring workflows, system setup, documenting changes, supporting operations, and assisting with installations and upgrades. The role involves creating and executing test scripts, troubleshooting, and supporting implementation, upgrade, and maintenance activities. The analyst addresses customer issues, recommends mitigation plans, escalates complex problems, and provides on-call support during go-live and ongoing maintenance.
Qualifications:
Required:
* Associate's degree with six or more years of relevant experience
* Ability to support the application effectively
* Experience working with the specified customer base
* Ability to work independently with moderate supervision
Preferred:
* Bachelor's degree or equivalent experience
* Current Epic Certification in Research/Research Billing; knowledge of OnCore and RedCap is a plus
* Over 3 years of system build experience
Certifications and Licenses:
* Experience as a Research Analyst required
* Maintain relevant certifications through training as applicable
* Clinical licensure preferred or required for certain applications
Essential Functions:
The analyst supports assigned applications through design, build, support, documentation, and communication. Responsibilities include application configuration, support during go-live, documentation of system modifications, issue escalation, and participation in project management activities. The role also involves developing test scripts, supporting process improvements, and collaborating across teams.
Additional Information:
Benefits include PTO, health insurance, retirement plans, tuition reimbursement, wellness programs, and more. RWJBarnabas Health is committed to providing high-quality, equitable healthcare and fostering a positive work environment. We are an Equal Opportunity Employer.
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