Overview
About The Role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Tring BMW MINI.
Role purpose As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, keep the customer up to date at every stage, and answer any questions. You will liaise with technicians/workshop control about vehicle statuses and ensure vehicles are ready on time. You will also advise customers on our products and services.
This is a role where customer care comes first. You will take time to talk to people, build rapport, and identify what customers want and need. Service Advisors work a variety of flexible patterns, which can include weekends to provide high levels of service.
About You
Don’t worry if you do not have previous experience. Applications are welcome from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and manufacturer courses run by the Brand to support your career.
Ideally, you will have excellent organizational and administrative skills with good attention to detail. A strong customer service background would be beneficial in a busy environment. Working knowledge of Kerridge would be advantageous, but not essential.
Benefits
* Enhanced Holiday Entitlement – 33 days inc. bank holidays
* Industry-leading Maternity, Paternity and Adoption Pay
* Career Development
* Recognition of Long Service every 5 years
* Discounted Car Schemes
* High Street Discounts
* Discounted Gym memberships
* Cycle to work scheme
* One day a year paid voluntary / community work
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