Go back Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Senior Healthcare Support Worker - Orrell Ward
The closing date is 20 March 2026
An exciting opportunity has been created for a Senior Healthcare Support Worker to join Orrell ward at the Royal Albert Edward Infirmary, Wigan.
We are looking to recruit a full time (37.5 hours per week) Senior Healthcare Support Worker on a permanent basis.
You will work with a team of advanced healthcare professionals throughout the organisation and will have opportunity for continuous learning and development. You will need excellent communication skills and be able to work at pace.
We are looking for individuals who have experience of working in an high acuity area.
Please note to be eligible for the post, you must hold a recongised NVQ Level 2/QCF Level 2 in Health & Social Careor Care Certificate.
Main duties of the job
The Healthcare Support Worker will work as part of the ward team with supervision of registered practitioners to provide effective, safe patient focused care at all times.
Contribute to the development of the care environment with a positive, professional attitude.
Contribute to the maintenance of daily provision of service and care to meet the individual needs of patients and department.
To support the smooth running of the ward and ensure patients, relatives and carers are dealt with in a friendly and efficient manner.
You will ensure that policies and guidelines are adhered to.
About us
Choose Well - Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
Job responsibilities
* Have proficient attitudes and behaviours compatible with NHS and Trust Values.
* Work as part of a designated clinical and care team delivering care that focuses on the direct needs of the individual.
* Assist patients with personal hygiene, toileting and use of continence aids.
* Support Moving and Handling, use of mobility aids, correct patient positioning, assess pressure areas and skin integrity.
* Developing positive relationships with parents, families and carers.
* Be aware of the patients needs emotional, social, physical, and cultural. Respect privacy, dignity and beliefs. Acts in a way that supports equality and diversity values.
* Work as part of the team in a co-operative, professional and constructive manner.
* Be actively involved in health promotion such as:
o Reducing obesity
o Smoking cessation
* Maintain confidentiality at all times.
* Report any information regarding the well-being of the patients to the Registered Health Care Professional in a timely manner.
* Support individuals who are distressed.
* Manage and organise time and activities to support and meet the needs of individuals
* To empower patients and their families to make their own decisions about health and choices.
* Assist with dietary needs of the patient as required.
* To undertake a range of clinical competencies, for example safe venepuncture and cannulation as requested by the Registered Health Care Professional and have competencies checked annually by a Registered Healthcare Professional.
* At the request of the Registered Health Care Professional, perform and record physiological measurements within the remit of the SHCA role and report accurately to the Registered Health Care Professional, the assessment undertaken, on patients.
* Obtaining samples at the request of a Registered Health Care Professional, including wound swabs, eye swabs, urine specimens, MRSA swabs, stool samples and sputum specimens.
Person Specification
Qualifications
* Effective level of numeracy and literacy skills
* NVQ Level 2 in Health and Social Care/QCF Level 2 in Health & Social Care/Care Certificate
Knowledge
* Effective understanding of confidentiality
Skills
* Proven ability to remain calm under pressure
* Proven ability to demonstrate compassion/empathy/help others
* Effective team player
* Ability to deal with people from all backgrounds
Additional
* Proven to be flexible in your approach
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
£24,937 to £26,598 a yearper annum, pro rata
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