Data Analyst
27,000 - £30,000
Monday – Friday 9am – 5pm
LE10, Leicester
Looking for someone to start as soon as possible
ROLE
This role is a blend of data management with account support, ensuring internal systems are accurate and up-to-date while proactively managing member relationships.
The successful candidate will support operational efficiency, enhance customer satisfaction and help drive commercial success through data integrity, reporting and client engagement.
RESPONSIBILITIES
* Ensure data accuracy, consistency and integrity across CRM, spreadsheets and reporting tools
* Cross referencing excel documents and identifying data trends
* Run regular data quality checks and resolve discrepancies.
* Produce reports and regular insights to inform business decisions
* Act as a primary contact for members on data related queries and routine account matters
* Build strong relationships with assigned members
* Coordinate rebates, promotions, and product information with suppliers
* Resolve account issues quickly, escalating where necessary to senior management
* Identify process improvement opportunities within data and account workflows
PERSON SPECIFICATION
* Proficiency in Microsoft Office (Word, Outlook, Excel)
* Intermediate Excel Skills – Able to create formulas etc
* Excellent organisational and multitasking abilities
* Strong communication skills both verbal and written
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