REQUIRED: IT Trainers
LOCATION: NORTH UK, MOSTLY REMOTE WITH TRAVEL TO CUSTOMER SITES
DURATION: 6 MONTH INITIAL CONTRACT
IR35 STATUS: OUTSIDE
IT trainers design and deliver training courses in information technology both in person and online. You may support learners on a one-to-one basis, in small groups or by facilitating large group training sessions.
You may teach general user skills, including:
how to use common desktop applications such as Microsoft Office
PC maintenance
how to use company-specific applications
online safety
how to use internet browsers to manage your everyday life, for example to find information, shop and manage your money.
Alternatively, you may cover more advanced technology, such as programming or web design, processing skills like project management and specialist applications.
Responsibilities
You will generally focus on either desktop software applications
However, as an IT trainer, you'll typically need to:
carry out a training needs analysis and define the skill sets needed to perform different roles
conduct performance assessments to identify any skills gaps between current and desirable learner skill levels
design training programmes appropriate to the skills needed - this can be at beginner, intermediate or advanced level
develop a mix of formal and informal development activities
create and maintain comprehensive training materials and documents such as handouts, manuals, quick guides, exercises, videos and blog posts
prepare the learning environment and resources, including setting up IT equipment where appropriate
deliver training programmes both in person and online
ensure that the learning environment and resources support learner needs
support and coach learners using a range of learning technologies
motivate and mentor learners so that they are invested in their own development
answer learner queries, provide advice on further learning resources and troubleshoot any problems
collect feedback to evaluate the effectiveness of training programmes and learning outcomes
develop training based on course evaluations, for example removing old content or creating new content
liaise with partners (e.g. external course providers, employers, examining bodies and professional institutes) to fulfil the skills needs of an organisation
develop peer networks to keep up to date with current thinking
maintain accurate records of training activities, attendance, learner development and resource allocation