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Care Team Leader (Field Supervisor), Ballynahinch
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Client:
Location:
Ballynahinch, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
9d4a374ed1b3
Job Views:
21
Posted:
23.05.2025
Expiry Date:
07.07.2025
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Job Description:
Job Description
We have an exciting opportunity for a Care Team Leader to join our fantastic Care Team at Home Instead Down and Lisburn.
This role plays a vital part ensuring that our clients receive the best in class, quality care whilst supporting the growth of our business. The role will be based between our office in Saintfield and about in the community in the area we service. No twodays are the same so we need someone who is flexible, and able to think on their feet, with a real passion to support people to live independently at home.
Duties will include:
* Support care consultations, service reviews and completing client support plans.
* Conduct staff supervisions and client Quality Assessments.
* Create, update and audit client care plans and assist with digital care planning.
* Maintain accurate client and Care Professionalrecords on Home Instead software
* Conduct client and Care Professionalintroductions.
* Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
* Carry out client reviews and action these accordingly.
* Support and mentor Care Professionals.
* Provide support to the Client Experience team, liaisingwith schedulers to ensure the highest quality of personalised care is delivered.
* Maintain regular contact with clients and Care Professionals.
* Participate in on-call duties as required.
* Compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy.
* Carry out any other duties deemed necessary for the successful operation of the business.
Qualifications
Care Team Leaders arrive at their role from various career paths. You may have progressed from Care Professional to a Senior Care Professional role and are now ready for a leadership role. You may have been working in another professional role in Health and Social Care and feel you have the right transferrable skills to bring to a Team Leader role with Home Instead.
* Tohave a passionfor delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
* Have a minimum of 12 monthsexperience working in a Health and Social care environment with responsibility for managing a team of people
* Good communication skills with the ability to build rapport quickly.
* Must be confident to use care management technology including providing support and training to Care Professionals.
* Must understand the importance of confidentiality, working within current legislation.
* Good working knowledge of IT systems with experience of Microsoft Office and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate.
* Must have full UK driving licence and means of transport when required to visit clients.
* Be organised and flexible to meet the needs of the business.
Additional Information
This is a full time role, working Monday to Friday9.00am to 5.00pm, with flexibility required to support on call.
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
This role is UK based and the right to work in the UK will need to be established as part of the recruitment process.
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Insteadis committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.This role is subject to an Access NIenhanced disclosure.
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