IBA Credit Controller | FTC
HFG are working with a global insurance brokerage who are looking for an experienced IBA Credit Controller to join its team in the City. This is a hands-on role where you will take ownership of a portfolio of international client accounts, ensuring accurate premium processing, debt management, and issue resolution.
Key Responsibilities:
* Manage allocated client accounts and proactively resolve issues
* Run and issue statements, chase overdue balances, and handle aged debt queries
* Investigate and resolve unmatched cash, funding queries, and legacy account issues
* Work closely with premium processing teams to ensure smooth operations
* Maintain accurate records and ensure compliance with internal procedures
* Accurate calculation of pro-rata premiums from slips and endorsements
Skills & Experience Required:
* Strong experience in premium processing within an IBA team (client-facing)
* Strong knowledge of client account handling, debt chasing, unmatched cash resolution, and funding processes
* Marine insurance knowledge (essential) and the ability to calculate premiums from slips/endorsements
* Brokasure Desktop experience preferable
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