We are looking for a skilled and customer-focused Joiner to join HMS, part of Torus Group. You’ll play a key role in delivering a high-quality, efficient and responsive service to our customers, working across occupied and void properties. You’ll carry out a wide range of joinery works and associated multi-skilled tasks, contributing to our “one job, one visit” approach while maintaining the highest standards of workmanship, safety and customer care.
What You Will Be Doing:
Carry out all aspects of internal and external joinery, including plastic and composite products, maintenance and remedial works
Undertake associated trade tasks (e.g. basic plastering, tiling and plumbing) to support efficient service delivery
Plan and organise work effectively to meet priority response times and performance targets
Work within scheduled appointment systems, liaising directly with customers and colleagues
Diagnose faults, carry out pre-measuring and determine repair requirements in line with contractual guidelines
Supervise and support apprentices or trainees when required
Use IT and mobile devices to receive instructions, complete work orders and order materials
Ensure accurate completion of all documentation and system updates
Drive and maintain a company vehicle, stock and equipment responsibly
Manage materials efficiently, minimising waste and delays
Comply fully with Health & Safety requirements and safe systems of work
Participate in training, development and competency programmes
Work collaboratively with schedulers, planners, customer liaison officers and contractors
Take part in an out-of-hours rota when required (additional payment applies)
What We’re Looking For:
NVQ Level 3 (or equivalent) in Joinery or relevant craft discipline
CSCS card at the appropriate level
Experience in multi-skilled trade activities
Full UK or EU driving licence
Completed apprenticeship (time served)
Proven experience in joinery, building maintenance and construction
Strong customer service skills
Ability to work independently with minimal supervision
Good communication skills and a customer-focused approach
Experience supervising or supporting apprentices
Interview Process:
Candidates will be invited to in-person interviews at our Stonebridge office, which will include a competency-based interview.
Additional Information:
Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:
Right to work verification
Qualification certificate check
2x Completed references
OH Health Questionnaire – Fit For Work
DBS check (if required for role)
Completion of all new starter documentation including signed T&C’s
Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.
REF-(Apply online only)