Overview
Admin and Reception Officer
Coventry, West Midlands
The Organisation
Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services.
They are now looking for an Admin and Reception Officer to join them on a part-time, permanent basis, working 18.75 hours per week.
Our Client’s Commitment to You
As part of their team, you’ll enjoy a supportive, inclusive working culture with great rewards and benefits, including:
* Salary of £12,051 per annum
* 25 days’ annual leave (pro rata), plus bank holidays
* Pension
* Flexible working
* Employee Recognition Programme
* Training and development opportunities
* Employee Assistance Programme
* Social gatherings and staff retreats
* A fully stocked staffroom!
This is a rewarding opportunity for a highly organised admin professional to join our client’s compassionate and purpose-driven organisation.
You’ll be working at the heart of their Coventry office, seeing the direct impact of your work every day and helping refugees and migrants feel supported, welcomed, and empowered.
What’s more, with great training, development opportunities, and a warm, inclusive team culture, our client will make sure you feel supported every step of the way. From day one, you’ll know your role isn’t just about keeping things running smoothly; it’s about being part of a mission that changes lives.
What You’ll Be Doing
As an Admin and Reception Officer, you will support our client’s Coventry office with high-quality administration and co-ordination.
Working closely with the Office Manager, Housing and Support teams, you’ll manage reception duties such as greeting clients, handling calls, monitoring sign-in sheets, and managing post and deliveries.
You’ll also maintain accurate tenant records, update the Salesforce system, send communications to tenants, and provide support with scheduling, repairs, and property information management to keep everything running smoothly.
Additionally, you will:
* Assist with meetings and prepare minutes
* Book and manage appointments on Team Up
* Support housing officers and carry out tenant support work
* Ensure certificates, files, and documentation are updated and stored correctly
What Our Client’s Looking For
To be considered as an Admin and Reception Officer, you will need:
* Previous admin experience
* Good organisational skills
* Strong verbal and written communication skills
* Competency in MS Office, including Word, Excel, and PowerPoint
* At a minimum, GCSEs or equivalent at level 4 / Grade C or above in Maths and English
The closing date for this role is 19th September 2025.
Other organisations may call this role Receptionist, Office Administrator, Office Co-ordinator, Administrator, Administrative Assistant, Administrative Officer, or Reception Co-ordinator.
Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you want to be part of a mission that makes a real difference as an Admin and Reception Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
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