Salary: £50,000 - £55,000 (dependent on experience)
Location: Maryhill/Possilpark, Glasgow (with flexibility and occasional evening/weekend work)
Hours: 32 hours per week (4-day working week)
For more information please see our dedicated recruitment microsite:
We are delighted to be partnering with Glasgow North West Citizens Advice Bureau (GNWCAB) to appoint a new Chief Executive Officer, a pivotal leadership role guiding one of Glasgow's most respected advice services as it continues to evolve and grow.
For over four decades, GNWCAB has provided trusted, free, impartial, and confidential advice to residents across North West Glasgow. As a proud member of the Citizens Advice Scotland network, the Bureau champions fairness and social justice, helping people navigate complex challenges including welfare, debt, housing, immigration, and family issues.
With a dedicated team of staff and volunteers, GNWCAB delivers a multi-channel service that remains rooted in the community and committed to empowering local people. Now, with a strong foundation for future growth and preparing to move to new premises in Maryhill, the organisation seeks a strategic and compassionate leader to guide it through the next stage of development.
The Role
Reporting to the Board of Directors, the CEO will provide visionary and hands-on leadership across all areas of the organisation. Key responsibilities include:
* Shaping and delivering GNWCAB's strategic and operational plans in collaboration with the Board and senior team
* Ensuring high-quality, accessible advice and support services that meet community needs and uphold CAS quality standards
* Leading and developing a motivated team of staff and volunteers, promoting a culture of engagement and excellence
* Overseeing financial performance, budgeting, and sustainability, including fundraising and income diversification
* Strengthening partnerships and raising the profile of GNWCAB across local, regional, and national networks
* Ensuring strong governance, compliance, and accountability in line with charity and company requirements
This is a hands-on leadership role that combines strategic oversight with a close connection to day-to-day operations and community impact.
The Person
We are seeking a credible, values-led leader who brings:
* Strong commitment to the Aims and Principles of the CAB service
* A collaborative, resilient, and solutions-focused approach, underpinned by a genuine commitment to supporting people in need
* Experience of operating effectively at a senior level, ideally within a third sector or public service environment
* Proven leadership and people management skills, with the ability to inspire, delegate, and develop othersStrategic and financial management experience, including business planning, budgeting, and fundraising
* Strong understanding of governance, compliance, and the charity sector regulatory landscape
* Excellent communication and influencing skills, with the ability to represent GNWCAB at all levels
Experience of the advice sector, working with volunteers, or understanding the needs of North West Glasgow's communities would be an advantage.
Why Join GNWCAB?
This is an exciting opportunity to lead a trusted, well-established organisation at a pivotal time. As we prepare to move to new premises in Maryhill with a passionate team, and a strong local reputation, GNWCAB is well placed to build on its successes and expand its impact.
As Chief Executive, you'll have the chance to shape strategy, strengthen partnerships, and drive meaningful change that directly improves lives across the community, while leading an organisation that values wellbeing, balance, and inclusion.
How to Apply
To apply, please submit your CV and supporting statement via the Apply button below, or emailto Harry Thomson at Aspen Peoplevia, outlining how you meet the person specification and your motivation for applying.
Closing date: 5pm, Monday 15th December 2025
Interviews
* Stage 1 - Week commencing 12th January 2026
* Stage 2 - Tuesday 20th January 2026
For a confidential discussion, please contact Harry Thomsonat Aspen Peopleon .
Glasgow North West Citizens Advice Bureau is an equal opportunities employer and welcomes applications from all suitably qualified candidates.