Job Summary
We are looking for detail-oriented Contracts Administrator to join our expanding team in a fast-growing business. The ideal candidate will be responsible for handling various administrative tasks to ensure the smooth running of our Helpdesk Team.
Job role/duties;
· Using multiple software tools to effectively organise work. Raising and allocating tasks as well as organising logistics to support each task.
· Answering phone calls in a timely manner and demonstrating great customer service.
· Scheduling our team of engineers for both pre-planned maintenance and reactive callouts and responding promptly to numerous changes within their work schedules.
· Utilising phone and email to communicate effectively within the business and be a point of contact for engineers, contracts managers, and clients.
· Supporting a busy team and working effectively under pressure.
· Organising and taking part in team meetings on a regular basis.
· Procure required materials from suppliers and ensure they are available to the engineers.
· Utilise our specialist sub-contractors to assist with pre-planned maintenance and reactive calls.
· Providing support to oversee all maintenance contracts and ensure works are completed in a timely manner, within set deadlines.
· Liaising with colleagues and maintaining strong working relationships with the team as well as our clients.
Required skills and knowledge;
· Good communication skills, both verbal and written.
· Effective organiser.
· Pro-active and self-motivated.
· Good problem-solving skills and a can-do attitude.
· IT skills – excellent ability to use Microsoft applications such as Word/Excel and Outlook.
· Good customer service skills.
· Ability to multi-task and prioritise workload to get the important tasks completed.
· Good at identifying areas for improvement and confidence to make recommendations.
· Previous experience within an admin role. (essential)
· Previous experience within the mechanical/electrical industry. (desired)
If you meet the above criteria and are interested in this vacancy, please email with a copy of your CV and supporting letter.
Job Types: Full-time, Permanent
Pay: £24,000.00-£28,000.00 per year
Benefits:
* Company events
* Company pension
* On-site parking
Application question(s):
* Why are you interested in this role?
Work Location: In person
Application deadline: 30/09/2025
Reference ID: GLENADMIN1