Our clients specialise in delivering quality housing solutions in England, working with local authorities, landlords. We provide a range of services, i.e., property inspections, maintenance, clearance and repairs. As we continue to grow year on year, we are looking to add a Regional Operations Manager. The right person will lead, be responsible for our field-based operational teams and ensure the continuous delivery of our property services. As a Regional Operations Manager, your responsibilities will be overseeing, coordinating our multiple field-based departments, property inspections, maintenance, clearance and repairs and multi-skilled maintenance engineers. The Regional Operations Manager will drive performance, deliver a consistent quality service, maintain health & safety compliance, and maintain and add high-performing people with strong leadership, communication skills. Supporting Buckinghamshire, Hertfordshire, Bedfordshire, Northamptonshire, Warwickshire, Leicestershire, and the Midlands. Key Responsibilities - Regional Operations Manager * Lead and support field-based teams. * Manage daily field operations to ensure timely and high-quality service delivery across all workstreams. * Coach and mentor staff, fostering a positive culture, respect, and continuous improvement. * Monitor and report on KPIs related to operational efficiency, compliance, customer satisfaction, and team performance. * Ensure all services are delivered in full compliance with health and safety standards and internal policies. * Work closely with internal departments (e.g., housing, customer services, procurement). * Implement process improvements to increase efficiency and reduce operational costs without compromising quality. * Ensure proper allocation of resources, equipment and staffing across the region(s). * Build strong relationships with external stakeholders. Right Individual - Regional Operations Manager The right individual will be positive, a strong leader who has experience, success in property operations and maintenance. Essential - Regional Operations Manager * Proven experience managing field-based operational teams within property, housing, facilities or maintenance sectors. * Strong people management and leadership skills. * Demonstrable experience across multiple disciplines (inspections, maintenance, repairs. * Excellent organisational and problem-solving skills. * Comfortable working across a Regional environment with a hands-on approach when required. * Full UK driving licence. * Strong knowledge of health & safety standards and compliance practices.Relevant trade qualification, i.e., plumbing, gas, electrical, building fabric. * Experience working with local authorities or in the social housing sector. * Familiarity with digital field service tools and reporting systems. Benefits - Regional Operations Manager * Company vehicle fully expensed * 33 days holiday, inclusive of bank holidays * Pension scheme * Bonus Scheme * Equipment & tools provided * Ongoing training and career development