Project Worker We are seeking a compassionate and proactive Project Worker to support individuals with complex needs in supported housing and help them thrive independently. Position: Project Worker Salary: £27,054 - £29,357 per annum Location: Southend-on-Sea Hours: Full-time, 37 hours per week (including evenings, weekends, and bank holidays on a rota basis) Closing Date: 10th November Interview Date: 18th November About the Role This is a rewarding opportunity to make a real difference in the lives of people affected by homelessness and complex needs. As a Project Worker, you’ll provide tailored support to residents in supported accommodation, helping them develop life skills, sustain tenancies, and access vital services. Key responsibilities include: Managing a caseload and delivering personalised support plans Supporting residents with mental health, physical health, and substance use issues Promoting independence through education, employment, and life skills development Conducting health & safety checks and ensuring safe living environments Advising on welfare, housing, and legal rights Encouraging engagement with addiction recovery services and healthcare providers Facilitating group activities and contributing to a positive community atmosphere Maintaining accurate case files and updating the internal database Liaising with partner agencies and attending joint meetings Supporting fundraising and communications efforts when required Ensuring compliance with GDPR, data protection, and confidentiality policies About You You’ll be a resilient, empathetic individual with a passion for helping others. You’ll thrive in a dynamic environment and be confident working both independently and as part of a team. Essential skills and experience: Knowledge of homelessness and related challenges Experience in partnership working and stakeholder engagement Strong communication skills, including trauma-informed approaches Ability to build trust and rapport with service users Understanding of safeguarding and tenancy responsibilities Willingness to work flexibly, including evenings and weekends Personal attributes such as patience, politeness, and self-control Desirable: NVQ Level 3 or equivalent in Health & Social Care, Housing, or IAG Experience applying Health & Safety guidance About the Organisation A Southend-based charity dedicated to supporting people experiencing homelessness. Our supported housing services offer a safe and nurturing environment where individuals can rebuild their lives. We work collaboratively with local agencies to provide holistic support and promote long-term independence. Other roles you may have experience of could include: Support Worker, Housing Officer, Tenancy Sustainment Worker, Outreach Worker, Key Worker, Caseworker, Recovery Worker, Resettlement Officer, Homelessness Support Worker, Complex Needs Practitioner.