Perform Recruitment | Hiring: Customs Operations Coordinator (Heathrow)
Location: Heathrow (SL3 0EN)
Job Type: Permanent, Full-Time (40 hours per week)
Salary: £28,000 – £29,500 (depending on experience)
Working Hours: Monday – Friday, 08:30 – 17:30
About the Opportunity
Perform Recruitment is delighted to partner with a growing international logistics organisation seeking a Customs Operations Coordinator to join their Heathrow-based team.
This is an excellent opportunity for someone with customs and import/export experience to play a key role in ensuring smooth and compliant movement of goods across borders. You'll work in a fast-paced, collaborative environment supporting operational efficiency and customer satisfaction.
Key Responsibilities
* Manage customs import, export, and cross-trade activities accurately and on time
* Complete and review customs declarations and documentation
* Ensure compliance with all financial, legal, and HMRC requirements
* Monitor operational workflows and report discrepancies to management
* Conduct spot checks on entries and provide weekly reports
* Ensure correct duty/VAT calculations and invoicing within deadlines
* Maintain strong communication with customers, internal teams, and sales
* Support credit control with follow-ups on outstanding payments
* Assist in improving operational efficiencies and customer workflows
* Provide support and cover during holidays and absences
* Ensure all activities align with internal SOPs and compliance standards
Skills & Experience Required
* Minimum 2 years' experience in customs, imports/exports, or compliance
* Strong knowledge of UK & EU customs regulations and procedures
* Experience using CDS (Customs Declaration Service)
* Understanding of HMRC amendments and reclaims
* Proficiency in Microsoft Office (especially Excel)
* Excellent attention to detail and organisational skills
* Ability to work both independently and within a team
* Flexibility to support occasional weekend work if required
Desirable:
* Experience in logistics, freight forwarding, or haulage
* Knowledge of transit procedures and ETSF
Benefits Package
* 20 days annual leave + public holidays
* Annual pension review
* Employee Assistance Programme (EAP) for you and your family
* Access to a wide range of discounts and lifestyle benefits
* Death in Service cover (after 6 months)
* Private medical scheme eligibility (after 1 year)
* Enhanced pension contributions (after 1 year)
* Free annual financial advice session
* Loyalty holiday scheme (up to 5 additional days)
Why Apply?
This role offers the chance to join a well-established and expanding logistics environment where your expertise will directly contribute to operational success. If you're looking to grow your career in customs and international trade, this could be the perfect next step.
Apply Now
Interested candidates are encouraged to apply today through Perform Recruitment and take the next step in their logistics career.