Job Description
This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Reception/Postroom - Permanent Part Time - Thame Oxfordshire - Competitive Salary
About JLL We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate. We're a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients. If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!
Role summary:
Multi-Functional role between Reception and Postroom, the majority of the role will be reception cover.
Reception-the role will require you to be front of house and this will require a high standard of professionalism, excellent customer service.
The Post room will require the job holder to be able to multitask in sorting incoming post and outgoing post/parcels within daily deadlines.
Making sure all documentation is kept up to date and processes followed to make sure we are achieving a great service to our client.
What this job involves:
It is imperative that the person is a good team player and can be flexible when required. This role is Part time however does require a great deal of flexibility in duties.
Reception: -
Answering calls on the switchboard and transferring to appropriate department.
It is important that the telephone is answered promptly, and all calls are managed appropriately and ensuring that callers are transferred to the correct contact.
The job holder will be required to both meet and greet visitors and man the switchboard.
All visitors should be greeted in a courteous and professional manner ensuring they are familiarised with the facilities whilst waiting such toilets, wi-fi access, Health & Safety and Fire Procedures.
Must have good PC skills as the job holder will be required to maintain the security and access system, respond to emails, and send communication email out to the business, supporting site services and post room when required all training will be given.
Post room: -
Making sure that all the incoming post is distributed daily to the appropriate department/people.
To mange the out going post which will require it to be logged on the system for Royal Mail or Parcel force.
Manifesting reports at the end of day.
Ordering post room supplies.
Running the finance figures at the end of each period.
Keeping all spreadsheets up to date.
Following processes.
Responding to emails in a timely manner.
You also need to be:
Self-motivated; confident & energetic
Flexible - able to adapt to rapidly changing situations.
Strong communicator - Good verbal & written communication skills, also an active listener
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