Maximus is a global organisation specialising in health and employment services to millions of people every year. In the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Responsibilities
* Deliver a rotating programme of employability, resilience and sector specific skills training to support participants to move into employment.
* Record and provide feedback through updating the customer case management system about completion status of booked interventions as part of the Springboard curriculum.
* Support the Lead Employability Coach & Employment Advisor in evaluating the quality and success of Springboard sessions, making appropriate suggestions for continuous improvement.
* Provide coaching support on an individual basis for customers as needs are identified by Employment Advisors.
Essential Requirements
* Experienced in the delivery of effective recruitment and/or development workshops that exceed/meet customer needs.
* Excellent communication skills with the ability to adapt to a wide range of communication and learning styles.
* Strong interpersonal and coaching skills, specifically around listening, questioning and building relationships that promote commitment and action.
* Able to produce a high quality tailored CV and understand how to support candidates to carry out effective job searching activity.
* Customer focused with a strong commitment to customer care.
* IT skills to ensure full system and contract compliance.
* Numeracy and literacy skills to facilitate management reporting.
* Strong team player with a positive and flexible approach to both work and colleagues.
* Creative problem‑solving skills and a positive approach to challenging and enabling candidates to overcome limiting beliefs.
* Ability to plan and organise workload to meet required targets and deadlines.
* Experience of developing individuals one‑to‑one and in a group environment.
* Experience of working to structured targets and deadlines.
Desirable
* Experience in design and development of training materials.
* Experience of delivering resilience or mental health training.
Salary
London – £29,400 – £32,600
Location & Hybrid Working
This role is hybrid – the successful applicant will work from home delivering online support and covering Restart sites in Enfield, Waltham Forest, Newham, Barking, Havering, Redbridge, Greenwich and Bromley when needed and according to business needs.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. We are a Disability Confident Leader, with a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. We consider adjustments where reasonable during the recruitment process.
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