Job Description
Facilities Manager – Hertfordshire
A leading hospitality business is seeking a Facilities Manager to join their Facilities & Property Services team. This is a fantastic opportunity to manage facilities and property-related costs across a multi-site estate, lead a small team, and support operational performance.
What you’ll do:
* Manage and validate service charges, landlord’s insurance, council tax, BIDs, and other facilities costs.
* Monitor spend, produce reporting, and identify opportunities for efficiency and cost control.
* Lead and develop the facilities team, providing coaching, task allocation, and performance management.
* Act as a key escalation point for issues raised by sites, operations teams, or suppliers.
* Support projects, contract reviews, and continuous improvement initiatives.
Who we’re looking for:
* Experience in facilities, utilities, or property cost management across multiple sites.
* Previous people management experience with the ability to motivate and develop a team.
* Strong analytical, problem-solving, and organisational skills.
* Confident communicator, able to engage stakeholders at all levels.
* Proficient in Excel, Outlook, Word; SAP or similar systems desirable.
* Hospitality or retail multi-site experience is a plus.