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Global customer experience lead - hybrid, cambridge

Cambridge
Permanent
Cambridge University Press
€52,750 a year
Posted: 20 December
Offer description

A leading educational organization is seeking a Senior Customer Support Manager to improve customer experience and lead a talented team. The successful candidate will oversee escalated inquiries and ensure high-quality support. With a degree or equivalent experience in customer service, candidates should also possess strong analytical and communication skills. This role offers a competitive salary and hybrid working options with an emphasis on collaboration and inclusivity. #J-18808-Ljbffr

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