A global IT service provider in Leeds is seeking a Service Desk Analyst to provide high-quality IT support to internal users for issue resolution. The candidate will be responsible for logging incidents in ServiceNow, troubleshooting common IT issues, and collaborating with teams to enhance service. Strong customer service experience and knowledge of IT frameworks are essential. This is a permanent position with shift patterns, offering an exciting opportunity in a collaborative environment.
#J-18808-Ljbffr