Job summary
Are you looking for a new challenge? Are you interested in a varied administrative role, where no two days are the same? Would you like to gain experience of working with a diverse range of professionals in a healthcare setting?
We are looking for an experienced and highly motivated Personal Assistant/ Administrator to support City-Wide Services within the Therapeutics and Palliative Care Directorate. The role includes diary management, coordinating events, database maintenance, and general administrative duties, and will support clinical and non-clinical teams to deliver the best care to patients.
The new post holder will work closely with a friendly and supportive team, including clinicians, managers, and other PAs within the Directorate. Experience in a Healthcare setting is not essential but would be an advantage. You will demonstrate strong team working skills, a collaborative approach, a passion for people in this diverse role. Previous personal assistant experience, administrative processes would be highly desirable.
We are committed to recruiting and developing the right person to this role who wants to be part of making STH a thriving and PROUD* place to work and ensuring we continue to flourish and succeed in improving the lives of the people we are proud to serve.
Main duties of the job
To provide comprehensive, flexible, and confidential administrative support to multiple services within the Therapeutics and Palliative Care directorate, including City-Wide Services.
To provide a full range of personal assistant duties to multiple services within the Therapeutics and Palliative Care directorate.
To work collaboratively with other members of the Therapeutics and Care administrative team, ensuring cross-cover and coordination across the directorate.
About us
You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure you clearly demonstrate how you meet the essential criteria.
Person Specification
Education & Qulaifications
Essential
1. GCSE level A to C (4-9) in English or equivalent
2. OCR Stage III Word Processing or relevant PA qualification
Experience
Essential
3. Experience of minute taking within meetings of varying purpose and seniority level.
4. Good knowledge and experience of administrative and secretarial procedures within a large, complex, organisation
5. Experience of working with a range of Microsoft Office packages (, Word, Excel, Outlook, Teams, and OneNote)
6. Experience of working with a variety of IT systems and databases
7. Experience of working in a busy environment
8. Experience of diary management
9. Experience of administratively coordinating training events and conferences
Desirable
10. Experience of working within an NHS environment
Skills & Knowledge
Essential
11. Excellent verbal communication skills in virtual, telephone, and face-to-face contexts, and with colleagues of all backgrounds
12. Excellent written communication skills, with the ability to present written information in a clear manner, demonstrating attention to detail
13. Excellent organisational skills and the ability to multitask and prioritise workload to meet deadlines
14. Experience of producing reports for use by colleagues throughout the organisation
15. A good understanding of confidentiality and commitment to upholding confidentiality principles
16. Ability to deal professionally with enquiries from staff, academics, members of the public, and colleagues.
Personal Qualities
Essential
17. Work effectively and flexibly as part of a team to meet the needs of the services
18. Confident in dealing with people at all levels
19. Must be able to demonstrate an understanding of equality and diversity
20. Calm approach to changing work situations
21. Commitment to upholding the Trust's PROUD values: Patients first, respectful, ownership, unity, and delivery.