Description
We’re looking for exceptional conveyancers who thrive in a fast‑paced, volume environment and want to deliver outstanding client service. You’ll work within a small, supportive cohort led by a Conveyancing Manager, supported by an assistant and our background teams. Your role will be to manage your client caseload efficiently through the conveyancing process, ensuring the best interests of clients, mortgage lenders, and Convey Law are protected in line with professional standards and internal quality requirements. This means delivering exceptional service, following internal protocols, and achieving monthly individual and team KPIs.
Responsibilities
* Client Communication: Be the trusted advisor for clients and introducers, providing clear guidance on residential property matters via phone and email using our bespoke CMS system.
* Forecasting: Accurately forecast monthly exchanges and completions to keep cases on track and cost‑effective.
* Achieving Targets: Consistently meet individual and team goals for customer service, timelines, and average fees.
* Team Collaboration: Work closely with colleagues and introducers to ensure a positive experience for all and maintain strong commercial relationships.
Qualifications
* Strong technical knowledge of land law and the conveyancing process.
* Proven experience handling both freehold and leasehold titles.
* Previous success managing your own caseload in a fee‑earning role, ideally in a volume conveyancing practice.
* Ability to thrive in a target‑driven environment and consistently deliver against KPIs.
* Exceptional customer service and relationship‑building skills.
* Proficiency with CMS systems and adaptability to new technology.
Benefits
* Competitive salary plus uncapped monthly and quarterly performance bonuses, and an annual company bonus.
* Up to 40 days annual leave (including Bank Holidays) with the option to purchase 5 extra days.
* Hybrid working and flexible hours to suit your lifestyle.
* Enhanced maternity and paternity leave.
* Company Sick Pay.
* Discounted Gym Membership.
* Subsidised Conveyancing.
* Employee Assistance Scheme with counselling sessions.
* Well‑being programs and ongoing training, development, and recognition initiatives.
* A supportive, fun team environment with regular collaboration and charity events.
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