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Sales Office Manager - Global Supply & Distribution Industry - Leeds, Leeds
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Client:
Page Personnel
Location:
Leeds, United Kingdom
Job Category:
-
EU work permit required:
Yes
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Job Reference:
7bfe7f9501bf
Job Views:
4
Posted:
12.05.2025
Expiry Date:
26.06.2025
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Job Description:
* Leeds
About Our Client
Our Client is a global market leader within their respective industry, supporting a diverse customer base across the UK, Europe, Asia, Africa & the Americas. This is a key role focused on managing Customer Service & Internal Sales functions, with a focus on improving efficiency and customer satisfaction.
Job Description
* Direct management of the Customer Service & Internal Sales functions based in Leeds
* Ensure customer quotations are accurate and meet customer needs and expectations
* Drive up-selling activity across customer orders, ensuring customers are aware of all product ranges available
* Ensure the team has all necessary product information, training, and tools to provide suitable customer options
* Follow up on customer quotations, manage and achieve conversion rates
* Take ownership of escalated customer issues, resolving them promptly with minimal impact
* Build customer loyalty through transparent communication and world-class service
* Support Sales Managers as required
* Collaborate with purchasing to understand stock and product availability
* Monitor, manage, and improve customer satisfaction results
The Successful Applicant
* Experience in management or supervisory roles within internal sales or customer service, ideally in supply chain or distribution sectors
* Experience with Microsoft Dynamics 365 (desirable)
* Strong commercial acumen
* Customer-focused approach
* Ability to build strong internal stakeholder relationships
* Experience in the chemical industry (desirable)
What's on Offer
The Sales Office Manager role offers a salary of £45,000 to £50,000 plus excellent benefits. The position is based in Leeds and is part of a globally recognized group within the supply & distribution industry.
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