Job Description
Job Summary
The Students Rights Adviser is an expert on the Durham University regulations that apply to students and provides a casework service of impartial advice to individuals and small groups of students to ensure that their rights are known and respected by the institution. The Student Voice team works closely with the Student Rights Adviser, ensuring that issues which have the potential to affect larger groups of students are anticipated understand and tackled, through student leaders providing support and guidance to volunteers and student communities.
Key Responsibilities and Duties
The Student Rights Adviser is responsible for students engaging with Durham University regulations having their rights known and respected, and will:
A. Maintain an excellent working knowledge of Durham University regulations that apply to students and contribute to the student interest to their development.
B. Offer an expert, impartial, ethical, casework service, and develop the systems and processes that sustain the casework service, with the Head of Student Community.
C. Create and share insight, resources, and opportunities, to reduce the risk of collective student rights being breached or other adverse outcomes for students.
D. Provide advice and make recommendations on policy development within their area of responsibility.to student leaders and volunteers, the Chief Executive, and the Board of Trustees.
E. Support and line manage a small team of student staff advisors to carry out casework.
The Student Rights Adviser is accountable for:
F. The provision of high-quality casework, and observation of all regulations relating to the service, including client care, records management, review and supervision, etc.
G. The currency and quality of all self-help resources promoted by Durham SU to students.
H. Maintaining Durham SU’s research, policy, and campaigns expertise, in the student rights framework and infrastructure.
I. Anticipating and responding to student leader and volunteer need.
J. Promoting the good reputation of students and Durham SU.