Housing Assistant based at Woodlands, Penrith
Available Hours:
Permanent - Part time - 30 hours per week (Over 4 days)
£25,225 per annum (pro rata for part time)
For this role, we are currently considering candidates who live within approximately 15 miles of the Scheme. This ensures commutes are manageable and support your wellbeing and work-life balance. If you live outside this area but would still find the commute manageable, please get in touch - we are happy to review individual circumstances.
Are you passionate about helping people? Are you warm and compassionate? Are you looking to join a company who cares for their staff? If so, we want to hear from you
Why join?
You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people. Plus, much more
In addition to a highly competitive salary, we offer a lot more:
* 28 days holiday (including bank holidays) and an option to buy annual leave.
* Life assurance.
* A discount scheme which includes savings with retail stores and online purchases.
* Access to a number of nationally recognised training courses and qualifications.
* Genuine career progression and development opportunities.
* Employee assistance programme including free counselling and legal advice.
* Access to chaplaincy and pastoral support.
* Access to wellbeing resources.
* Recommend a friend scheme.
* Family friendly policies.
* Long service awards.
* Free uniform and DBS check.
* Healthcare scheme at competitive rates.
About the role
We are looking for an experienced Housing Assistant to join MHA. In this role you will provide a tailored, resident focused and comprehensive housing management service for different tenures within a designated housing scheme. You will provide value added customer service in accordance with MHAs policies and procedures in the areas of Allocations, Housing management and Finance, Estate Management and Community Focus and work collaboratively with other teams to ensure resident needs are met.
About you
* You must demonstrate experience of working in a housing related field
* Experience of managing financial plans/budgets
* Ability to work as part of a team
* Strong organisational skills, including planning, prioritising, report writing and record keeping
* Knowledge and understanding of the impact of housing persons health and wellbeing
* Ability to maintain all aspects of confidentiality
* Effective written and verbal communication and interpersonal skills
* A good level of literacy, including computer skills. Must be able to use Microsoft products
* Have an engaging, positive personality
* Ability to read and understand instructions
* Sensitivity to needs of older people
* Ability to use own initiative
* Be solution focussed with a creative outlook to resolve issue