Are you looking for a rewarding role where your work makes a real difference?
Do you have excellent customer service and communication skills?
Guild Care are looking for an enthusiastic Retail Assistant to our Warwick Street, Worthing store. You'll play a key role in supporting the Shop Manager, Deputy Manager and volunteers, helping to create a vibrant and welcoming shopping experience for our customers.
* Location: 21 Warwick Street, Worthing
* Hours: 14 hours per week - the store is open 7days a week and you will be required to work 1 weekend. Store opening times Mon-Sat - 9am - 5pm | Sunday 10am - 4pm
* Payrate: £12.71 per hour
Why Join Guild Care?
At Guild Care, we believe in putting people first—our clients and our team. We offer a warm, inclusive, and supportive working environment, where staff are encouraged to grow, develop, and thrive.
We offer competitive salary and benefits including:
* Annual Wellbeing Day off
* Employee Assistance Programme (free confidential advice on wellbeing, family, debt, and more)
* Cycle to Work scheme
* Free Specsavers eye care vouchers
* Option to buy and sell annual leave
* Health cash plan (silver and gold)
Interested? If you’re passionate about retail and customer service and want to be part of something new and exciting in your community, we want to hear from you.
For more information read below and visit Guild Care's website to read the full job spec and apply via our website today... only those suitable will be contacted.
Guild Care are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. If you’re passionate about making a difference and share our values, apply today.
About The Role
Guild Care is Worthing’s leading social care charity, and our wonderful charity shops play a vital role in supporting the services we provide to older people, those living with dementia, and children and adults with learning disabilities. With 16 shops across West Sussex, we’re at the heart of the community – offering a wide range of quality second-hand goods, all while raising funds for our essential services.
Do you have experience in a retail or customer service setting? And / or are you enthusiastic, creative, with outstanding communication and customer service skills and are willing to learn?
In this role, every day is different and your keen eye for detail and adaptability will really make a difference in people’s lives.
For more information visit Guild Care's website to read the full job spec and apply via our website today... only those suitable will be contacted.
Guild Care are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. If you’re passionate about making a difference and share our values, apply today.
Required Criteria
* Excellent Communication Skills
* Flexible attitude to work
* Ability to undertake reasonable lifting duties
* Team player with a can do attitude
Desired Criteria
* Previous charity shop or retail experience
* A keen eye for detail
Skills Needed
Customer Service, Exceptional Customer Service Skills, Responding to Customer Needs, Communication, Teamwork
About The Company
Our story
Guild Care was founded in Worthing in 1933 by visionary volunteers dedicated to supporting vulnerable individuals in the local community. Originally known as Worthing Council of Social Service, the organisation focused on alleviating poverty, isolation, and health challenges during difficult times. Over the following decades, Guild Care consistently expanded its services, proactively responding to the community's evolving needs.
In the 1950s and 1960s, Guild Care established innovative day centres and residential care homes, significantly enhancing life quality for older adults and individuals with disabilities. Adapting continually, the charity later introduced specialised dementia care facilities and tailored services for those with learning disabilities.
Today, Guild Care supports over 3,000 people annually across West Sussex through a range of community-focused services. Remaining true to its founding values, the organisation is one of Worthing's largest employers, powered by almost 700 dedicated staff members and the essential contributions of more than 300 volunteers, all united in making a meaningful difference.
Company Culture
Our vision
Our vision is for all people in need of care to live fulfilling, safe and secure lives .
Our mission
We will achieve our vision by ensuring our support and services are accessible, effective and lovingly delivered .
Our BELIEF values
Brave | Engaging | Loving | Integrity | Everyone Matters | Free to Be Me
Our equality statement
At Guild Care, we are committed to fostering a culture of inclusivity, respect, and equality. We believe that diversity enriches our organisation and enables us to better serve our community.
We are proud to be an equal opportunities employer. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, or socio-economic background.
Join us in our mission to make a positive difference in people's lives.
Company Benefits
At Guild Care, we are proud to offer a comprehensive benefits package designed to support our employees in every aspect of their lives—financially, professionally, and personally.
Health and Wellbeing
Your wellbeing is our priority. Staff benefit from an annual Wellbeing Day, free flu vaccinations, and confidential support through the Wisdom Employee Assistance Programme. With schemes like Cycle 2 Work, free eye tests for eligible roles, and mental health support through the Care Workers Charity, we aim to promote a healthier, happier workforce.
Work-life Balance
We understand the importance of flexibility, offering favourable holiday terms, flexible working options, homeworking opportunities, and carers’ leave to help you balance work with life’s demands.
Professional Development
At Guild Care, your career growth is important to us. We provide progressive career pathways, mandatory training programmes, in-house learning opportunities, and access to professional qualifications, including accredited programmes and the Care Certificate.
A Supportive Work Environment
Join a local charity with over 90 years of history and a strong community focus. Employees enjoy supportive colleagues, job satisfaction, and opportunities to engage in events and fundraising activities. Our inclusive culture features initiatives such as length of service recognition, annual staff awards, and employee networking groups.
At Guild Care, we reinvest all our surpluses into our services, staff, and community, ensuring your work makes a meaningful difference every day.
Join us and be part of something extraordinary!
Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Gym membership or wellness programs, Cycle to work, Referral bonus, Competitive salary, Long service recognition, Employee Assistance Scheme, Wellbeing Scheme, Blue Light Card, Work With Charities, Social Opportunities, Progression opportunities, Staff celebration events
Salary
£12.71 per hour