Overview
RA031125B - E-Commerce Technical Assistant
Posted: 12/11/2025 13:29 • Salary: £25,003 • Location: Leeds • Level: Technical • Deadline: 08/12/2025 23:59 • Hours: 37.50 • Benefits: Pension Scheme • Job Type: Permanent
Title: E-Commerce Technical Assistant £25,003
Hours: 37.5 – Based at the Royal Armouries Museum, Leeds
Please access the Application Form HERE
Responsibilities
We are seeking to appoint a motivated and innovative E-Commerce Technical Assistant to join our rapidly growing E-Commerce team at the Royal Armouries Museum in Leeds. You will demonstrate a keen focus on ecommerce development within a retail environment, playing a key role in driving growth through targeted online strategies. Your contributions will include supporting seasonal campaigns and initiatives aimed at increasing revenue from the online shop. This role requires a strategic mindset to align ecommerce activities with broader retail objectives, ensuring sustained business performance and a strong digital presence. Assisting the E-Commerce Manager, you will contribute to projects including product range launches and the creation of attractive product offerings for the online shop. Furthermore, you will analyse performance data to generate insights that enhance future sales strategies.
Qualifications
* A relevant e-business/ecommerce qualification
* Some experience working in an ecommerce environment
* Experience of increasing income within a retail environment
* Good computer skills including basic coding for simple changes to Shopify
* Able to work independently using own initiative
* Able to work within agreed competing deadlines and meet targets
* Excellent communication and ability to work with clients and staff remotely/digitally
* Ability to create content, structures and funnels that drive discovery through SEO and convert
* Basic / general knowledge of eCommerce and e-business practices
* Basic / general knowledge of SEO
* Knowledge of HTML/CSS coding
Aptitudes
* A desire to learn and develop and really make the role your own
* A team player with excellent communication and interpersonal skills
* Demonstrates a positive and flexible approach to working environment
* Assertive, calm and reliable under pressure; able to prioritise conflicting demands
* Ability to work creatively
* Demonstrates commercial acumen
Benefits
* Bonus scheme dependent on commercial targets being met
* Access to the discounted bicycles via Bike2Work scheme
* Access to free EAP services via the Employee Assistance Program
* Company sick pay scheme
* Discounted staff car parking
* 25% off staff shop
* 10% off food in on-site café
* Pension scheme max employer contribution is 9%
* Access to free online learning
A Police Check will be requested in the event of a successful application. Please refer to the job description for the level of check required. A criminal record would not necessarily be a bar to employment.
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