Scheme Manager
Location: Southampton
Salary: £13,988 per annum
Vacancy Type: Permanent, Part Time (20 hours per week)
Closing Date: 15th June 2026
Are you passionate about helping people live independently in a safe and supportive environment? At the organisation, they’re looking for a proactive and caring individual to join them at Raglan Court, a welcoming retirement living scheme in Southampton.
As their Scheme Manager, you’ll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring their residents feel safe, supported, and empowered to live independently.
You’ll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure they meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you’ll be confident in taking appropriate action to ensure residents’ wellbeing is always prioritised.
What They’re Looking For
* Experience in housing or customer‑facing roles.
* Strong IT skills (Microsoft Office) and a willingness to learn new systems.
* Excellent record‑keeping and attention to detail.
* A self‑starter with great organisational skills and a passion for helping others.
* Clear communicator who works well with residents, colleagues, contractors, and external agencies.
* A practical problem‑solver who delivers high‑quality work and meets deadlines.
* Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints.
Job Description - Scheme Manager
Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.
We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix and are committed to being a Menopause Friendly employer and working towards accreditation.
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