Overview
Are you an insurance professional looking to take the next step in your career? We have an exciting opportunity for an Account Handler to join our dynamic team in Ipswich! As an Account Handler at Gallagher East of England, you will play a crucial role in supporting our clients and ensuring their needs are met with precision and care. You will manage and develop client relationships, handle renewals, new business, and mid-term adjustments, and collaborate with underwriters and other stakeholders to provide expert advice and guidance to clients. This role is ideal for someone with solid cross-class commercial / corporate experience who is ready to jump in and make a difference. If you're ready to make an impact and grow with us, we want to hear from you! How you'll make an impact Create documents for new customers, along with any mid-term adjustments and renewals information too. Ensure all customer details are recorded accurately and entered onto system in a timely fashion Obtain renewal terms for customers, always ensure you've explored other options before providing the best available solution. Prepare renewal closings from meeting minutes and ensure cover is bound by renewal date Deal with Insurer and customer queries about their policies. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required Deal with account queries and credit control matters highlighting any concerns to account managers. Apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required About You Commercial insurance knowledge is essential. Holding or working towards one of the Chartered Insurance Institute Qualifications: Cert CII/Dip CII is desirable as is being educated to GCSE standard or equivalent. Worked to targets within a regulated, measurable framework and achieved SLA’s. Evidence of rapport-building and experience in providing solid customer service focus with outstanding communication and social skills. Due diligence and process driven to deadlines, happy to forward plan, organise and analyse information. Highly accurate with a strong attention to detail, using initiative when assisting team members. Fully proficient in Acturis. Eligible to work in the UK. #LI-JJG #IPRtestimonials Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…