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Senior support worker

Alexandria
Academy House Services Alexandria
Support worker
Posted: 16 February
Offer description

Job Title: Senior Support Worker

Location: Academy House, Alexandria

Contract: Full-Time, Permanent

Salary: £13.10 per hour

Reports To: Service Manager

About the Role

Academy House, Alexandria is seeking an experienced and motivated Senior Support Worker to join our team on a full-time, permanent basis.

This is an excellent opportunity for an individual who already has experience in a similar senior or supervisory role within Health and Social Care and is ready to take the next step in leadership. The successful candidate will play a key role in maintaining high-quality, person-centred support for individuals with learning disabilities and/or additional support needs, while providing day-to-day guidance and leadership to the staff team.

Essential Requirements

* Proven experience in a Senior Support Worker (or similar supervisory) role within a health and social care setting.
* Experience supporting individuals with learning disabilities and/or mental health support needs.
* Demonstrable experience of leading shifts and guiding staff practice.
* Sound knowledge of safeguarding procedures and regulatory requirements.
* Understanding of person-centred planning and outcome-based support.
* Strong communication and organisational skills.
* Ability to work flexibly, including shift work where required.
* Relevant SVQ qualification (or willingness to work towards the required qualification in line with SSSC registration).
* Registration with (or eligibility to register with) the SSSC.

Key Responsibilities

* Lead by example to ensure a consistently high standard of care and support in line with organisational values, SSSC Codes of Practice, and Health and Social Care Standards.
* Support, guide, and mentor staff to maintain a competent, confident, and motivated team.
* Promote person-centred approaches, ensuring individuals are fully involved in decisions affecting their lives.
* Contribute to the development, implementation, and review of outcome-focused support plans.
* Monitor, audit, and review practice within the service, reporting any concerns or changes in need to the Service Manager.
* Maintain effective communication with families, professionals, and partner agencies.
* Support staff development through supervision, training, and performance monitoring.
* Ensure health and safety standards are upheld at all times.

What We Are Looking For

We are looking for a proactive and confident individual who:

* Has experience managing challenging situations in a calm and professional manner.
* Can demonstrate leadership capability and decision-making skills.
* Is committed to promoting independence, dignity, and respect.
* Has the ability to motivate others and promote a positive team culture.

What We Offer

* Permanent, full-time contract
* Competitive hourly rate of £13.10
* Ongoing training and professional development
* Supportive management and team environment
* Opportunity to make a meaningful difference in people's lives

If you are an experienced Senior Support Worker or an established support worker with supervisory experience ready to progress, we would welcome your application.

Job Types: Full-time, Permanent

Pay: £13.10 per hour

Expected hours: 37.5 per week

Experience:

* providing care: 3 years (preferred)
* supervisory: 3 years (preferred)

Licence/Certification:

* Driving Licence (preferred)
* NVQ Level 3 Health & Social Care (required)

Work Location: In person

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