Facilities Contract Manager – Primary Care Trust Portfolio - PFI Contract
Southwest London | £60,000 - £65,000 + Package + Bonus + Travel/car allowance
We are seeking a highly skilled Facilities Contract Manager to oversee and take full operational and commercial ownership of a Primary Care Trust contract across 18 satellite sites in Southwest London, including areas such as Wimbledon, Norwood, Streatham, and surrounding locations.
These sites, including GP surgeries, community clinics, and dental practices, are all managed under a single facilities management contract with diverse requirements.
Key Responsibilities:
* Provide day-to-day leadership and operational oversight of all 18 sites.
* Manage people and projects, coordinating with both direct reports and subcontractors.
* Whilst a Technical Services Manager supports you, you will be required to keep abreast of contract KPIs and compliance standards.
* Serve as the primary client interface, ensuring service excellence while balancing expectations and commercial boundaries.
* Identify and escalate out-of-scope requests, issue quotations, and protect contract profitability.
* Regularly report to the National Operations Manager and actively participate in internal strategic planning.
Ideal Candidate:
* Proven experience in Facilities / contract management, ideally within a PFI/PPP environment found in healthcare or multi-site FM environments.
* Strong commercial acumen, with the ability to manage budgets effectively and challenge scope creep.
* A technical background in hard FM services is desirable .
* Excellent client-facing and stakeholder management skills.
* Able to liaise with all interested parties, such as the overall SPV (Special Purpose vehicle) & Community Health Partnership. Adopting a diplomatic and considered approach whilst keeping abreast of the commercial and contractual obligations
* Proactive, organised, and solutions-driven, with a strong sense of ownership and accountability.
This is a high-profile role within a leading national FM service provider, offering the right candidate an opportunity to drive significant impact within a portfolio that delivers meaningful community value.