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Wellbeing advisor - bank

Chorleywood
Retirement Villages Group Ltd
Wellbeing advisor
€25,000 a year
Posted: 20 April
Offer description

Here at Cedars Retirement Village, we are looking for a Wellbeing Advisor to work on a bank contract covering holiday and sickness. Candidates need to be flexible as you could be required to work across various shifts, Monday to Sunday.


Responsibilities

* Respond promptly to emergency calls within the retirement village
* Assess the nature of emergencies and provide appropriate assistance
* Administer first aid and basic medical care when necessary
* Ensure residents and team members know how to use the emergency call system
* Ensure all new residents can live independently and safely in the village by carrying out their wellbeing baseline assessment before they move in
* Improve the overall wellbeing of individuals by providing information and awareness sessions about key health issues for over 55s and promoting self‑help groups
* Coordinate with emergency services (police, fire department, ambulance) as required
* Communicate effectively with residents, families, and staff during emergency situations
* Support wider village team members by providing specialist wellbeing knowledge to promote healthy, heart‑smart menus and general healthy eating programmes
* Maintain accurate records of incidents and actions taken
* Provide moral and emotional support to residents


Requirements

* Full first‑aid training certificate and DBS clearance required; training can be provided for the right candidate
* Must be able to speak English clearly and stay calm in an emergency
* Willingness to attend training; training may be at other sites around the UK
* Good listening skills, team player, and confident engaging with residents
* Proven experience as an emergency responder, EMT, or similar role preferred
* Experience or knowledge of primary care and referral to primary care
* Certification in CPR / First Aid required
* Hold an emergency first‑aid at work qualification and be able to deploy equipment, administer CPR, and handle choking incidents requiring effective back blows
* Use specialist equipment including defibrillator, evacuation or lifting chair, or other equipment carried by the village
* Strong interpersonal and communication skills
* Ability to remain calm and composed during stressful situations
* Empathy and understanding of the needs of elderly residents
* Physical ability to respond quickly to emergencies and assist residents as needed
* Must provide satisfactory DBS disclosure, references, medical clearance, and right‑to‑work confirmation
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