Visitor Experience ManagerLocation: SlimbridgeSalary: £34,405 per annumContract: Permanent
This is a full-time role, 37.5 hours per week, working 5 days out of 7 including weekends and bank holidays.
Slimbridge Wetland Centre is looking for a Visitor Experience Manager to lead both our paid and volunteer teams, champion cross departmental working and achieve an inspiring and engaging visitor experience.
Working with the General Manager, you will ensure that visitor experience is at the forefront of everything we do, including how we engage with our visitors before, during and after their visit.
As our Visitor Experience Manager, you will lead and support our Learning, Engagement & Events, Visitor Services and Administration teams. You are responsible for conveying a warm welcome at the admissions desk and the business reception, delivering events & engagement programmes throughout the centre and overseeing formal learning, and the Scott House Museum.
You will also act as duty manager on a rota basis ensuring the smooth operation of day-to-day activities within the centre, communicating to all on site the expectations of the day.
About You
To join as our Visitor Experience Manager, you'll bring:
1. Experience in delivering amazing engagement opportunities, events and learning
2. Strong networking and influencing skills to foster good cross departmental...