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Technical customer onboarding specialist

Reading (Berkshire)
Hornetsecurity
Posted: 28 August
Offer description

Direct message the job poster from Hornetsecurity


Recruiter @ Hornetsecurity / Leading global provider of cloud security - Join the swarm

You want to provide advice, guidance and expertise to existing and new partners? You enjoy communicating and teaching technical knowledge to customers? Then this role could be perfect for you.

We are looking to hire a motivated IT Pre-Sales Consultant who wants to work with an amazing team and towards us becoming a market leader in UK!

This is a full-time position that we are looking to fill as soon as possible, based out of our office in Bristol or Reading (UK)!

Your Tasks

* You support our UK and US sales team in customer projects.
* You hold presentations about the Hornetsecurity Services.
* You ensure a successful onboarding process to our services for our customers.
* You undertake follow ups, nurturing activity to ensure exceptional service throughout.
* You participate in technical aspects of tenders.
* You assist the sales staff in in dealing with complex technical issues.

Your Profile

* You have an IT education.
* You have professional experience in the field of IT support/ help desk/ onboarding/ pre-sales or consulting of IT solutions, ideally in an IT security or SaaS environment.
* You have excellent communication skills and can present yourself competently and confidently to customers.
* You enjoy convincing customers of Hornetsecurity Services on a technical level in presentations and web meetings.
* Experience in cybersecurity industry is preferred.
* You tackle things proactively, prefer to complete tasks today rather than tomorrow, and enjoy working in an international, fast-paced environment.
* Be part of a growing and ambitious team in an exciting cybersecurity industry.
* Opportunity for career growth within the company, progressing towards roles in senior business development or sales.
* Short decision paths and flat hierarchies in an open work atmosphere.
* Company wellness program – Be-Active Bonus will keep you healthy with an allowance for your fitness and sports club membership.
* 25 days holiday per year and public holidays.
* Private health insurance plan.
* Global team building events, modern offices, and free onsite parking.
* A hybrid work model, and flexible working time that suits your work-life balance.
* We also offer a Temporary Employee Exchange Program that allows you to work at our global office locations and explore the world, such as Malta, Madrid, Berlin.


Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Full-time


Job function

* Job function

Sales and Customer Service
* Industries

IT Services and IT Consulting and Software Development

Referrals increase your chances of interviewing at Hornetsecurity by 2x

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