Job Description
The main responsibilities are:
* Translating business requirements into ServiceNow features focusing on minimizing the level of customizations
* Collaborating with the ServiceNow Architect on the design, development and support of ServiceNow solutions, employing best practices in architecture, design and development.
* Delivering ServiceNow SPM implementations including one or several of the following:
* Demand Management
* Project and Portfolio Management
* Resource management
* Integrations with EAP and/or JIRA for delivery
* Reviewing and optimizing implementations done by other developers ensuring better low customization adherence, optimal performance, scalability and security.
* Developing enhancements that were identified as gaps during the UAT phase and potentially review exiting designs to improve them.
Technical & Functional Experience:
1. 7+ years Hands-on ServiceNow SPM experience. EAP is a plus.
2. Excellent knowledge of Demand, Project/Portfolio management, Resource management definition and setup with practical experiences
3. Good knowledge of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB…)
4. Experience of integrations with 3rd party tools (scripted APIs and Integration Hub)
5. Excellent knowledge of...