Linnaeus in the Metropolitan Borough of Solihull is looking for an IT Service Team Leader for a 6-month fixed-term contract. You will lead a team of approximately 10 Service Desk Associates, focusing on high-quality IT support and continuous process improvement. Responsibilities include staff mentoring, overseeing operations, and managing incidents. Essential qualifications include at least 2 years in service desk leadership and familiarity with ITIL. A degree in IT or related fields is desirable.
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