The Dispensing Assistant plays a crucial role within the dispensing team, operating under the guidance of a qualified Dispensing Optician or Optometrist. They carry out dispensing duties to the highest professional standards while fostering positive relationships with patients and colleagues. Serving as the vital connection between the consulting room and the dispensing process, they help ensure a seamless and professional patient experience.
Responsibilities
The Dispensing Assistant provides professional, courteous patient care and supports the dispensing process under supervision. Responsibilities include managing administrative and financial tasks accurately, assisting with frame selection and lens recommendations, monitoring orders, performing minor repairs, and ensuring quality and comfort of spectacles. They support colleagues, address patient concerns, maintain a professional practice environment, and act as a positive ambassador for the company.
Experience
* Previous spectacle dispensing experience is essential.
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