We are proud to provide 'Outstanding' care and be a great place to work. East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area. We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex. Our extensive health services are provided by over 8,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes. The Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services. Job overview To support the Service Delivery and Service Manager in their roles. Working on the varied service improvement projects for the different sub-specialities of Respiratory including; Sleep Medicine; TB, ILD and the Lung Cancer Screening Programme. The role is high paced in a very friendly and supportive team. Main duties of the job • The post holder will provide administration support to the Respiratory department mainly dealing with day-to-day issues regarding patient appointments, project administration and RTT database activity. • To deal with enquiries from members of the public or staff and take appropriate action. This will include supporting the SDM with administration and database tasks to ensure projects such as the Lung Cancer Screening Programme, Lung Nodule Pathway and broad RTT queries to support breach avoidance. • The post holder will also identify and undertake changes as required to deliver the service, demonstrating problem solving ability and initiative. • To monitor and manage the departmental data bases, ensuring that data quality and the production of required data. • To provide support to Respiratory consultant with managing their waiting lists and work. Working for our organisation A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation. In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year. There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today. Statement on the Use of AI We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective. Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application. We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success. Detailed job description and main responsibilities Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us. Person specification Qualifications Essential criteria Good standard of general education to GCSE grade C or equivalent including Maths and English NVQ level 3 in business administration or equivalent level of knowledge and experience Ability to undertake additional training on departmental IT and manual systems Desirable criteria ECDL or alternative recognised IT qualification Experience Essential criteria Previous clerical work in a confidential environment Previous experience of organising and prioritising own workload Experience of using windows IT applications including Word, Excel, PowerPoint, Outlook Desirable criteria Previous experience of working in the NHS or similar environment Experience of creating and maintaining electronic diaries / organising clinic Previous experience of using SystmOne, Esearcher, PAS and Oasis Skills / Knowledge / Abilities Essential criteria Good communication / interpersonal skills including the ability to communicate with the public both in person and on the telephone Ability to maintain confidentiality at all times Good keyboard and IT skills with knowledge of Microsoft Office - Word, Excel Ability to work under pressure and cope with stressful situations and time constraints Desirable criteria Knowledge of NHS procedures in particular those relating to primary care Medical terminology Other Essential criteria Ability to travel independently to other sites in timely manner as required such as mandatory training and shared working Patients come first at East Sussex Healthcare NHS Trust. Our vision is to be: The healthcare provider of first choice for the people of East Sussex. Our mission is to: Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services. Our strategic objectives are to: Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority. Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients' experiences. Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable. Our aims are that all services delivered by the Trust are: Safe Effective Caring Responsive and Well led Employer certification / accreditation badges