Airport Representative (Fixed Term Part-Time Summer Contract)
1. Contract
Company Description
Alpadia’s mission is to encourage language development through immersion and to expand the horizons of our students and staff.
Our vision for your employment is an exciting opportunity to grow your professional and personal skills as an educator and youth practitioner.
Deepen your understanding of child development by applying solution-focused Positive Behaviour Support strategies and conflict resolution techniques to create a stimulating and supportive learning environment.
Stay ahead in the field of education and youth practice with our professional development programme designed to advance your career.
You will get the opportunity to work in an international team of like-minded, positive people who are dedicated to making a difference through their work.
Alpadia employment reflects our values of integrity, support, diversity, knowledge growth, and opportunity.
In we welcomed 64 different student nationalities to the UK and we are proud of creating this uniquely diverse working environment for our staff members.
Job Description
Join ALPADIA’s team to make Summer an unbelievable experience! We are looking for highly motivated people, who have the ability to engage and inspire young students, and who are looking for an enriching and educational experience themselves.
Your role:
2. Safeguard and promote the wellbeing of all students in our care.
3. Liaise with taxi drivers/firms to ensure vehicles are met at the airport/train station in a timely manner.
4. Ensure students are met at the arrivals gate on Sundays and accompanied at all times until they reach the vehicle.
5. Ensure students are accompanied at all times after reaching their departure point on Saturdays.
6. Help students to check in on Saturday and take them to the departures gate, liaising with airline/airport staff on their behalf, as necessary.
7. Assist Unaccompanied Minors with their check-in/arrival procedure and ensure a safe handover of students to airport staff
8. Students are generally expected to carry/roll their own luggage, but please assist them if necessary.
9. Communicate in a professional and clear manner with taxi drivers/firms to arrange suitable pick up and drop off points, which will vary from terminal to terminal.
10. Monitor all arrivals on Sunday and departures on Saturday, liaising closely with the Transfer Manager, transport partners and other stakeholders to manage any flight delays/other issues that may occur.
11. Study the transfer schedule sent through by the Transfer Manager in advance of each weekend, highlighting any discrepancies or concerns in advance of transfer days.
12. Stick to your predicted working hours, sent through by the Transfer Manager in advance of each weekend, and liaise with him/her on the day of transfers should any unexpected events make varying these hours necessary. Do not unilaterally work different hours unless you discuss it with the Transfer Manager first.
13. Always represent ALPADIA in a professional manner, working directly with the Transfer Manager to predict, highlight and resolve any issues that may arise.
Qualifications
Your profile:
Essential:
14. Excellent organisational and problem solving skills
15. Reliable, responsible and punctual person
16. Open-minded and hospitable personality
17. Flexible and available during weekends
18. A commitment to delivering exceptional customer service
19. Ability to work as part of a team and contribute to its success
20. Ability to work under pressure
21. Friendly and personable communication skills
22. Being flexible and adaptable to change
Desirable:
23. Experience working at airports or train stations in a similar capacity
24. Experience working with juniors
25. Microsoft excel skills
Additional Information
We offer you:
26. Competitive salary
27. Role training and the opportunity to learn new skills
28. An unforgettable experience in a dynamic atmosphere
29. An international working environment
30. Attractive bonus options for returners and the possibility of career progression