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Retirement village facilities assistant

Hereford
Platform Housing Group
Facilities assistant
Posted: 19 August
Offer description

The Vacancy

We have an opportunity for a Facilities Assistant to join our specialist housing team based at Cathedral Park, Holmer, Hereford, with occasional travel to nearby schemes and Platform Housing offices when required.

The Facilities Assistant will be responsible for ensuring communal areas, facilities and equipment are well-kept and clean to the agreed specification and standard. As well as this, you will be supporting with the delivery of events and activities within the villages, interacting with residents and responding to any queries and concerns.

In return, you will have the opportunity to learn new skills and develop your experience within a supportive environment. We are dedicated to providing a warm and engaging environment for our residents and you will have the opportunity to work in an environment where you can make a real difference.

This is a part-time role averaging 17.5 hours per week. You’ll work a 2 week rolling Rota Monday to Sunday (we can offer some flexibility within these hours) — ideal for someone who’s looking to balance other commitments while making a meaningful impact.

* This figure is made up of your base salary of £11, per annum and an additional payment of £ per annum

What could you be doing?

* Undertaking communal cleaning duties, ensuring a safe and hygienic environment.
* Reporting any wellbeing or safeguarding concerns to the Retirement Housing Officer team.
* Liaising with colleagues and residents, striving to deliver the right first-time service for our residents within the retirement village.
* Assisting as requested with the set-up, delivery and clear up for events, activities and social functions.
* Reporting repairs to colleagues in a timely manner to ensure the safety of colleagues and residents.



Some things we need from you:

* Experience within a cleaning role would be desirable.
* Knowledge of health and safety associated with cleaning; COSHH and use of appropriate PPE.
* Customer focused approach and with the ability to show empathy.
* Keen to deliver high standards with an ability to look to improve services.
* Confidence using digital devices, ICT software and systems.
* An Enhanced DBS check is also required for this role.
* Full UK driving license

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