Mountain Healthcare: Guided by our values, be kind and do the right thing.
Clinical Head of Healthcare – Surrey
Location: Surrey – Multi-site – Hybrid working (Staines, Guildford & Salfords)
Direct Reports: 2 Clinical Leads
Hours: Predominantly Monday to Friday, flexible (24/7 service)
Mountain Healthcare is looking for a passionate, resilient, values‑driven leader to fill the position of Head of Healthcare and lead our custody healthcare service in Surrey.
Main duties of the job
* Provide effective clinical leadership to forensic practitioners and healthcare professionals.
* Ensure high‑quality, patient‑focused care while meeting client KPIs.
* Oversee staffing levels, skill mix, and compliance with operational standards.
* Act as a role model and mentor, promoting professional development.
* Coordinate healthcare pathways for individuals that come into contact with the criminal justice process.
* Maintain a strong on‑site presence and communication with staff, patients and external stakeholders.
* Ensure that the delivery of services is within the budget forecast for their custody.
* Respond appropriately to capacity demands and patient dependency requirements, using professional judgement to ensure safety at all times.
* Provide expert advice, support and information to police, HCPs and forensic practitioners, being aware of psychological/emotional needs and responding accordingly.
* Oversee the management of clinical leads, HCPs, FMEs and forensic practitioner teams within area of responsibility, ensuring effective rostering of staff.
Job responsibilities
How to Apply:
Please submit your CV and a cover letter detailing your relevant experience and what you can bring to this role.
Deadline for applications: April 21st 2026
Company Benefits
* Enhanced sickness pay scheme
* Enhanced maternity pay after 1 year’s service
* Enhanced neonatal/adoption pay after 1 year’s service
* Advanced rota planning for better work‑life balance
* 6 weeks annual leave
* Pension scheme
* Life assurance
* Employee assistant programme
* Long service/team of the month awards
* A range of accredited and CPD training courses and masterclasses
* Funding for higher education courses after one year’s service
* £3,000 estimated average overtime pay
* Contribution to relocation expenses should they wish to move (T&C’s apply)
* £120 NMC registration fees per year
* £98.12 HCPC registration fees per year
Qualifications
* Minimum of 5 years post‑registration experience as a nurse or paramedic.
* Proven multi‑site leadership and management experience.
* Driving licence and access to a vehicle.
* Experience managing a clinical service.
* Good relationship management skills.
* Strong interpersonal and communication skills.
* Previous experience working in secure or police custody healthcare environments.
Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and will require a submission to the Disclosure and Barring Service to check for any previous criminal convictions.
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