Social network you want to login/join with:
Senior IT/Desktop Support Analyst x 2 - New (REFBJ24), bradley stoke
col-narrow-left
Client:
RedRock Resourcing
Location:
bradley stoke, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Views:
5
Posted:
14.06.2025
Expiry Date:
29.07.2025
col-wide
Job Description:
Senior IT/Desktop Support Analyst x 2 - New (REFBJ24)
A high-profile organisation - recognised as the leader in its field - requires a number of IT/Desktop Support Analysts due to continued growth. Suitable candidates will have the following:
* Strong experience in IT support.
* Professional, friendly approach with the ability to perform well under pressure.
* Punctual, good attention to detail. Excellent written and verbal communication skills.
* Good troubleshooting/problem solving skills.
* Enthusiastic to learn and develop skills.
* Network & Firewall knowledge and troubleshooting.
* Windows server administration.
* Knowledge of virtualisation software/cloud services (Azure/AWS) highly beneficial.
Duties are as follows:
* Supporting clients and ensuring ticketing process is followed and clients kept informed.
* Diagnostics of support cases with the help and support of the rest of the team.
* Proactive maintenance of client networks using our proactive support tools.
* Managing new workstation builds and user setups.
* Engaging in technical projects, meeting clients and delivering onsite time with the team.
* Working with the team to implement policy and procedure.
* Helping train and develop junior team members.
Excellent benefits package including comprehensive training and development!
Please note, this is on site 5 days per week.
#J-18808-Ljbffr