Phone Number: 02870326600
Email: info@riadaresourcing.com
Job description
The successful candidate will play a key role in supporting customers, delivering product training and contributing to the ongoing success of a forward-thinking business. Please see employer website for full job details & person specification.
Responsibilities
* Deliver customer training across the full product range, including robot systems, dispensing lockers and eMAR software for care homes.
* Provide exceptional customer support, building strong relationships and ensuring a smooth onboarding journey.
* Assist with the planning and project management of customer installations.
* Test hardware and software to ensure products meet operational standards.
* Prepare robot canisters for customer installations.
* Represent the company at trade shows and events.
* Identify and communicate opportunities for service improvement.
* Travel occasionally within Northern Ireland, the Republic of Ireland and the UK for training and customer visits.
Skills and Qualifications
Essential Skills
* Experience in a pharmacy or healthcare setting as a Pharmacist, Pharmacy Technician, Robot Operator or Accuracy Checking Technician (ACT).
* Strong communication, organisational and project management skills.
* Passion for delivering exceptional customer service and providing effective training.
* Ability to work independently with excellent attention to detail and as part of a collaborative team.