Job Description - Support Engineer - Technical Support & Authoritative Advice (00125446)
Job title: Support Engineer – Technical Support and Authoritative Advice
Location: Filton, Bristol (with also attending Abbey wood site minimum 3 days per week). We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role.
What you’ll be doing:
* Working alongside the customer in a collaborative manner
* Give technical guidance and documentation to support the ongoing operation of Astute Class Submarines including the provision of Astute Class Combat System/ Platform technical information from previously published sources
* Provide Astute Class Combat System / Platform Authoritative Advice, in accordance with the extant governance processes, for Astute-Class equipment in response to engineering queries raised by the MOD Design Authority
* Act as point of contact for customer queries within Abbey wood reaching out to wider team for support
* Provide support across the In-Service Engineering functional areas, focusing on Combat Systems and additionally Platform, Mechanical/Electrical, Safety and Environmental, Design Change, Commissioning, Training and Learning from Experience (LfE)
* Collate, review and action LFE and CI items from the review of Operational Deficiencies and Defects. As well as the Identification of issues for inclusion in the Continuous Improvement process
Your skills and experiences:
* Engineering qualification (BEng / MEng or equivalent) and/or suitable background in Maritime engineering employment within either the Combat Systems or Platform Mechanical/Electrical domains
* IEng/EngTech accreditation, or be able to satisfy requirements for these awards, of a relevant engineering institution
* Experience in a Customer facing role, be an experienced and skilled communicator and have good technical report writing skills
* Knowledge/experience of the Submarines or Maritime domain
* Knowledge of the engineering life cycle and Systems Engineering
Closing Date: 1st May 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
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