A Vacancy at York and Scarborough Teaching Hospitals NHS Foundation Trust.
A Band 3 Senior Healthcare Support Worker in the newly built Emergency Department plays a crucial role in delivering high-quality, timely, and compassionate care to patients experiencing urgent or life‑threatening conditions. Working under the supervision of registered nurses and as part of the wider multidisciplinary team, the post-holder supports clinical staff in managing a fast‑paced, unpredictable environment where priorities can rapidly change.
As part of a modern, purpose‑designed ED, the role offers the opportunity to work with improved facilities, updated clinical spaces, and enhanced patient flow pathways. The new build environment supports efficient working practices, better privacy and dignity for patients, and the integration of new equipment and digital systems.
To work as part of a multidisciplinary team in a newly built, modern Emergency Department, providing high‑quality, patient‑centred care. The post‑holder will support registered nurses and clinicians in delivering safe, timely, and effective treatment to patients attending with a wide range of urgent and emergency conditions. This includes undertaking enhanced clinical responsibilities appropriate to Band 3, contributing to patient flow, and maintaining the smooth running of the department.
The HCSW will contribute to embedding new ways of working and ensuring the department functions smoothly from day one.
The role involves providing direct patient care, performing enhanced clinical duties aligned with Band 3 responsibilities, and contributing to the smooth flow of patients through the department. Key aspects include undertaking observations, assisting with basic procedures, supporting patient comfort and safety, and maintaining accurate documentation. Band 3 HCSWs in ED are also expected to use initiative, recognise deteriorating patients, escalates concerns appropriately, and uphold infection prevention and safeguarding standards at all times.
This position requires excellent communication skills, emotional resilience, and the ability to remain calm under pressure. Working in a new, modern ED offers the chance to develop advanced clinical skills, support innovative service delivery, and make a meaningful impact on patient care at critical moments.
Interviews
Interviews for this position will be held in person ONLY at the hospital site. Remote interviews will not be available.
Application
Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role.
Benefits
* Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants.
* 27 days holiday rising to 33 days (depending on NHS Trust service).
* A variety of different types of paid and unpaid leave covering emergency and planned leave.
* Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme.
* NHS Car Lease scheme and Cycle to Work scheme.
* An extensive range of learning and development opportunities.
* Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers.
Other Information
Working for the Trust is guided by values that were co‑developed with staff: we are kind; we are open; and we pursue excellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks—including our Race Equality, LGBTQ+, Disability and Carers Networks—to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer. We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE – Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
This advert closes on Thursday 19 Feb 2026.
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