Job Title: Service Advisor Location: Telford Salary: £27,000 basic salary OTE £31,000 Hours: Monday to Friday (45 hours per week) NO Weekends Hawkfield Recruitment are looking for a Service Advisor to join our client in Telford, a friendly, family-run main dealership. This is a great opportunity to work in a supportive environment that genuinely values its people, where customers and staff are treated as individuals — not numbers. If you take pride in delivering excellent customer service and enjoy being part of a close-knit team, this could be the perfect next step in your career. Responsibilities of Service Advisor: * Booking in vehicles for service, maintenance and repair. * Greeting customers and processing all necessary documentation prior to work commencement. * Keeping customers informed as work is progressed on their vehicles. * Explaining the need for any additional work identified on the vehicle. * Obtaining authorisation for any additional work identified. * Actively marketing specific aftersales products to customers. * Raising invoices on the completion of the agreed work. * Ensuring that vehicles are completed and returned in the required time scales. * Handing back vehicles and providing a detailed summary on completion. * Liaising with the workshop and other internal departments. Please know that once you have applied for the Service Advisor vacancy, more in-depth details will be given about salary and hours, and career progression with the company, so please do not hesitate to get in touch! Hawkfield Recruitment Ltd is a specialist Automotive Recruitment agency, acting on behalf of our clients. If you are interested in this position, please click APPLY alternatively, contact Ed Hatt at Hawkfield Recruitment to discuss this role in more detail