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Group Communications Manager – Splendid Hospitality Group
Are you a strategic storyteller with a flair for crafting messages that move people?
We’re looking for a Group Communications Manager to join our dynamic team at Splendid Hospitality Group.
In this high-impact role, you’ll lead the planning and delivery of internal and external communications—shaping how our people, partners, and the wider market see and experience the Splendid brand.
You’ll work closely with senior leadership and HR to drive engagement, protect and enhance our reputation, and ensure consistent messaging across every channel—from LinkedIn and our website to internal campaigns and media relations.
We build and operate a diverse portfolio of hotels, restaurants, and care homes across the UK—from London to Edinburgh, Bristol to York. Our properties include:
* The 5-star Hilton London Bankside
* The iconic Grand Hotel, York
* The UK’s first Four Points Flex by Sheraton, London Euston
* 6 Accor properties across the UK
* 38 KFC restaurants in the Midlands & North East
* 3 care homes in Sussex
The Role
* Develop and lead our corporate communications strategy—internal and external
* Drive a step-change in employee engagement
* Manage and elevate our LinkedIn presence, corporate website, and brand voice
* Build strong media relationships and lead PR activity and award submissions
* Collaborate with HR and senior leadership to support people-focused initiatives
* Be the go-to for crisis and change communications
* 5+ years’ experience in B2B and B2C communications, ideally in a managerial role
* An outstanding communicator—written, visual, and verbal
* Confident engaging and influencing stakeholders at all levels
* Experienced across digital, PR, internal comms, and social media
* Strategic thinker with strong organisation skills and a hands-on mindset
* Ideally, experience in hospitality, QSR, care, or family-owned businesses
We’re a values-led, entrepreneurial group with a passion for creating exceptional experiences—for our guests, teams, and partners. If you're passionate about making communications meaningful and want to work somewhere fast-paced and full of heart—this is the role for you.
Ready to make an impact?
Apply now or get in touch to learn more.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Marketing
* Industries
Hotels and Motels
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