At Turning Point, we support people across England with mental health issues. We make a real difference to their lives as we introduce them to the personal, flexible and realistic support they need to improve the quality of their lives in their communities. Passionate about people, you'll enjoy the scope and support to enhance your own life and career too, as you gain the experience, training and education you need to progress in your career with us.
It comprises of 6 beds for short-stay accommodation, a drop-in service, and a phone support service.
The main purpose of the role is to support the Service Manager in implementing and maintaining a high quality service designed to assist individuals to address and de-escalate their mental health crisis in a safe, friendly, non-clinical setting. You will be responsible for leading and supporting the team in delivering a high quality person centred service in line with the service specification.
In a role where no two shifts are the same, you will take the lead in implementing and driving high performance standards throughout the team and the service, underpinned with a clear vision and strong values base. This will include playing a full part in the recruitment process, coaching and supervising of staff, monitoring performance and presenting service data for commissioners and stakeholders, representing the service at meetings with other managers and external agencies, ensuring that organisational policies are adhered to, maintaining all health and safety processes and systems, and showing due diligence around the management of budgets and finance. You will also need to cover any core rota duties as and when needed operationally. The role will require you to be able to work remotely when needed, and to be prepared to do some evening and weekend duties including being on the on-call managers rota.
You will ideally have some experience of leadership, which could include the supervision and mentoring of staff and/or volunteers. Management training is provided in order for the successful candidate to work effectively, and to learn and develop within the role and beyond.
You will be confident in working with information technology on a range of software applications.
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.
You will get 31 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost.