Customer Relationship Management Manager
Our client is a fast-growing, independently owned business that sells its own brand of household and professional electronics. They’ve enjoyed huge success in recent years and are now one of the UK's leaders, with a turnover of nearly £32m.
Overview
Role: CRM and Email Marketing Manager
Type: Hybrid, 2-3 days per week in the office
Contract: Permanent, full time
They’re looking for an Email and CRM Specialist to join a small in-house marketing team as they double the size of the marketing team in the coming months.
If you’ve got a Marketing degree and at least three years’ experience in email marketing or CRM (or five years without the degree), we’d love to hear from you!
This role is all about making an impact. You’ll be responsible for planning, creating, and improving their email marketing and CRM strategies across the UK and Europe. You’ll also dive into analysing data, setting up automation, and help build stronger relationships with customers.
Ideally you’ll be detail-focused, enjoy working in a small team, and take a project from start to finish. If you’ve worked with tools like HubSpot, Klaviyo, or Salesforce, you’ll fit right in!
What you’ll do
* Create engaging email campaigns that get results.
* Manage and optimise CRM system for better customer experiences.
* Analyse campaign performance and share ideas for improvement.
* Build customer loyalty with smart strategies and automation.
* Work closely with the team and external agencies to get things done.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Marketing
Industries
* Retail and Retail Appliances, Electrical, and Electronic Equipment
Location: Surrey, England, United Kingdom
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