Retail Store Manager – Jollyes Pets - Peterborough.
Salary £27,000 - £30,500 p.a. + bonus potential of £2-10k p.a.* (subject to reaching pre‑agreed measures).
The Benefits:
* Competitive salary of £27,000 - £30,500 p.a., plus annual bonus potential of £2-10k p.a.*
* Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
* Retail Trust Membership: Counselling, wellbeing, and financial support.
* Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
* Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support.
* Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
* Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
* Enhanced Family Leave: Maternity and paternity packages above statutory levels.
* Recognition & Rewards: Top Dog Award with extra day off and perks.
* Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
* Learning & Development: Ongoing training for career growth.
The Role – Store Manager:
Reporting to your Regional Manager, you will lead by example, creating an excellent culture and working environment for your team, and demonstrating our values of being genuine, wise, eager, focused, and together.
You will have full responsibility for all aspects of running a successful store, managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin while controlling costs.
Ensure you and your team deliver the highest standards of pet care, prioritise the welfare of pets and promote responsible pet ownership.
Deliver exceptional customer service, providing a great shopping experience for customers and displaying strong pet and product knowledge (training given).
Recruit, motivate, train and develop your team, review and manage performance, and help promote Jollyes as an employer of choice within your local community.
Ensure clear communication of key business updates and individual and team objectives.
The Skills:
* A passion for pets and people – delighting customers with an unrivalled shopping experience.
* Previous retail store management experience, with a hands‑on approach to daily business and long‑term planning.
* A sound decision‑maker, able to communicate objectives effectively and build high‑performing, highly engaged teams, including succession planning.
* Proven track record of developing business performance and exceeding KPIs, while maintaining the highest store standards, health & safety and legal compliance.
* Commercial awareness, P&L management, and a proactive approach.
* Availability to work out of hours or provide cover in other stores; own transport and UK driving licence.
* Full‑time, permanent position – 40 hours per week, 5 days out of 7.
About Jollyes Pets:
Jollyes are an award‑winning UK pet retailer with over 100 stores and 50+ years of expertise. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m turnover) and listed in the Sunday Times ‘Best Places to Work’, we’re a trusted brand and employer. Accredited by RestLess as an age‑inclusive employer (16+), we also support the Pet Sustainability Coalition and welcome all pets, people, and planet‑friendly practices.
To Apply:
If you’re keen to develop your career in retail management and benefit from future progression, you’ll be warmly welcomed and your contribution truly valued. Click the ‘apply’ button today and join our pack as a Jollyes Store Manager!
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