Job overview
To provide high-quality, efficient administration and clerical services to all inpatient areas, staff, visitors, and patients.
Main duties of the job
* Main source of administrative support for the ward team.
* Admit patients onto the units/ward using the patient administration system.
* Greet visitors face-to-face and respond to requests for basic information.
* Accurately and promptly carry out delegated tasks as directed by the ward team, who are professionally accountable for the delivery of care.
* Respond correctly to clinical emergencies to ensure patients receive appropriate care.
* Organise additional services for patients as required, such as interpreters and transport.
* Answer and note all incoming calls to the ward/clinical area, relay queries and messages as appropriate to clinical staff.
* Facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.
* Participate in baby abduction drills where appropriate.
Working for our organisation
King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching trusts, with a turnover of approximately £1 billion, millions of patient contacts annually, and over 15,000 staff across South East London. The Trust offers a full range of local and specialist services across five sites. Our vision, Strong Roots, Global Reach, aims to be BOLD, with brilliant people, outstanding care, leadership in research, innovation, and education, with diversity, equality, and inclusion at our core. We focus on being person-centred, digitally-enabled, and sustainable, striving to elevate our services.
We are at a pivotal point in our history and seek individuals ready to join a highly professional team and make a lasting difference to our patients and staff.
King’s is committed to sustainable healthcare through our Green Plan, aligning with national Greener NHS ambitions. We have set net zero carbon targets for 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. We encourage all staff to contribute responsibly by minimizing their environmental impact, waste, and pollution.
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